The Principles of Hospitality and Tourism role-plays will use concepts associated with careers in hotels, restaurants, and tourism and travel.
A co-worker (judge) has asked you to explain why the manager has stressed emotional intelligence when dealing with hotel guests.
A co-worker (judge) has asked you to explain why the manager has stressed emotional intelligence when dealing with hotel guests.
A co-worker (judge) has asked you to explain why the manager has stressed emotional intelligence when dealing with hotel guests.
The manager of the restaurant (judge) has asked for your recommendations on communicating the restaurant’s new hours of operation to both staff, customers, and the general public.
The manager of the restaurant (judge) has asked for your recommendations on communicating the restaurant’s new hours of operation to both staff, customers, and the general public.
The manager of the restaurant (judge) has asked for your recommendations on communicating the restaurant’s new hours of operation to both staff, customers, and the general public.
A customer (judge) has complained about the lack of inventory at the snack bar and you must address the situation.
A customer (judge) has complained about the lack of inventory at the snack bar and you must address the situation.
A customer (judge) has complained about the lack of inventory at the snack bar and you must address the situation.
A new employee (judge) has asked you to explain the reasons why the properties do not have the same pricing.
A new employee (judge) has asked you to explain the reasons why the properties do not have the same pricing.
A new employee (judge) has asked you to explain the reasons why the properties do not have the same pricing.